Privacy Policy

Effective Date: January 1st, 2024

At Naiyuan Mart, your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. What We Collect

When you use our site or services, we may collect:

Your name, phone number, and email
Business and shipping information
Order data
Communications you send us

2. How We Use Your Data

We use your information to:

Process your orders and provide our services
Send important updates (like shipping, billing, or service notices)
Improve our offerings and customer experience
Comply with legal and tax obligations

3. Sharing Your Data

We don't sell your information. We only share it with:

Service providers who help us deliver our services (shipping partners, payment processors)
Legal authorities when required by law or to protect our rights
Business partners with your explicit consent

4. Your Rights

You can request access to your data, ask for corrections, or request deletion at any time by emailing privacy@naiyuanmart.com.

5. Data Security

We use secure servers, encrypted communications, and restricted access to protect your data.

6. Cookies

Our website may use cookies to enhance your experience and help us understand how people use our site. You can disable cookies in your browser settings.

7. Updates

We may update this policy occasionally. We'll post updates here and notify you if there are significant changes.

Questions About This Policy?

If you have questions about this policy, contact us at privacy@naiyuanmart.com